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Refund and Cancellation Policy
Last updated: December 12, 2024
1. Refund Policy
At EnglishGyani (operated by Nyquist Tech), we strive to provide the best AI-powered English learning experience.
Platform Credits & Subscriptions:
Due to the digital nature of our AI services (credits for speech analysis, email decoding, etc.), all purchases are generally non-refundable once the credits have been used.
- If you have purchased a subscription or credit pack and have not used any credits, you may request a full refund within 7 days of purchase.
- Requests made after 7 days or after using any portion of the credits will not be eligible for a refund.
2. Cancellation Policy
You may cancel your subscription renewal at any time through your dashboard or by contacting support.
- Cancellation Effect: Your subscription will remain active until the end of the current billing period. You will not be charged for the next cycle.
- No partial refunds are provided for the remaining time in an active billing period.
3. How to Request a Review
If you believe there was a technical error (e.g., double charge, service unavailable), please contact us immediately. We review such cases individually.
Contact Support:
Email: support@nyquisttech.com
Phone: +91 84312 56903
Address: Bengaluru, Karnataka, India
